Matt O'Donnell

Established a design discipline and culture at the Army Software Factory (ASWF) in Austin, TX, as part of the Army Futures Command, where I also drove initiatives to enhance training processes for instructors at the Army's National Training Center. Separately, contributed to the development of assets and resources that equipped individual contributors to confidently start LLM projects, enabling the Tanzu Sales team to effectively promote and sell this capability.

• Led research and design of a digital tool for monitoring fire mission data, reducing manual tasks for 20+ instructors and improving training efficiency for 200+ soldiers.

• Design Lead at Army Software Factory (ASWF), mentoring four cohorts of 30+ soldiers in software development and technical training, transforming novices into user-centered designers.

• Improved Al-centric project readiness, supporting Tanzu Sales by experimenting with large language models (LLMs) to shorten sales cycles and enhance internal evaluations.

Led the research and design effort to create a digital companion app for people living with narcolepsy. Additionally, I co-led Takeda's design thinking initiative to promote and expand the company's user-centered design practices.

• Led a research initiative with individuals who have narcolepsy (PwN) to gain insights into how their daily challenges impact their quality of life.

• Designed user flows and UI that enables people with narcolepsy (PwN) to record their symptoms, helping them gain a clearer understanding of their condition.

• Frequently led workshops with company leadership to encourage and implement user-centered design practices across the organization.

• Collaborated with company leadership to research and plan the 'Return to Office' initiative, aimed at supporting employees as they transition back to working in the office.

Served as the design lead within a multi-disciplinary team to revamp the interface used by physicians and clinicians during patient consultations about personal health.

• Directed the research and redesign of athenahealth’s Social History experience, encompassing a content builder for internal content creators, a workflow system for practice administrators to create Social History templates, and an interface for physicians and clinicians to use during patient consultations.

Led UX design for a multi-disciplinary team collaborating with Fortune 500 companies. I spearheaded research projects for the oil and gas industry, the military, financial service providers, and led two internal research initiatives within Pivotal’s R&D department.

• Streamlined and consolidated 16 different systems into an internal application for the mortgage retention department at a major financial services provider.

• Led design initiative with the Air Force to identify challenges faced by maintenance workers in their scheduling and certification processes.

• Spearheaded research initiatives within Pivotal's R&D department to understand the issues customers face when using Pivotal's cloud platform.

• Designed an internal application for a financial services provider that allows traders and their managers to track sales performance and incentivizes them to achieve higher and more consistent productivity.

Worked with companies across multiple sectors, including Medtronic, Deloitte Digital, Prologis, and various startups.

• Created an integrated performance management and decision-support platform to allow users to quickly compare different financial outcome scenarios.

• Researched, designed and launched an iOS app that allows users to schedule the time and location for an oil change.